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TICKETMASTER NORWAY PURCHASE POLICY

Ticketmaster Norway follows Norwegian authority guidelines on privacy. All information you enter on our website will be treated according to those rules in force at the time in question. Ticketmaster Norway sells tickets for affiliate promoters. Consequently, these promoters, and not Ticketmaster Norway, are responsible for deciding the ticket price. It is also the promoter who decides how many seats there are available in each section. When you buy tickets via Ticketmaster Norway, you agree to the terms of use of the promoter. If you want to read these terms, the promoter will give them to you upon request.

In order to deliver your tickets and, if necessary, to get in touch with you, we need your contact details including name, address, telephone number and e-mail address. When you buy tickets, you must enter that information in the form, otherwise the transaction cannot be completed. We shall not give out your contact details to others, with the exception of the venue you are buying your tickets for.

Ticketmaster Norway does its best to secure your admission to the event of your choice in a most efficient, safe and quick way. For more information, please read our purchase policy below. If you have any questions, please contact us. You can find contact information at the bottom of this page.
You might also find answers to your questions in our terms of use section.

Types of Payment Accepted

Ticketmaster Norway accepts the following methods of payment: Visa, Eurocard/Mastercard, Diners, e-accept and e-giro. Our website is protected by SSL technology (Secure Socket Layer), securing that your personal information will be misused by third party interests.

Prices and availability

Ticketmaster Norway sells tickets for affiliate promoters. Consequently, these promoters, and not Ticketmaster Norway, are responsible for deciding how much a ticket costs. It is also the promoter who decides the total number of seats available per section. Tickets are sold through different channels, such as the internet, our call center, post offices and box offices.

All sales channels are using the same ticketing system, which means that popular events might be sold out within minutes. As the date of the event approaches, sometimes a limited number of extra tickets can be released. Ticketmaster Norway has no influence on that process.

Service fees

Our fees depend on the price of the tickets and the method of delivery.

Cancelled, rescheduled or transferred events

Promoters reserve the right to reschedule or cancel events. In case of a rescheduled or canceled event, Ticketmaster Norway refunds according to the promoter's guidelines but not later than 60 days after the date of original event. Service fees are not refundable. If you bought your tickets through our call centre or at one of our ticket outlets, they will refund your tickets. Tickets for rescheduled events remain valid, and can be used for the rescheduled date. For more information, please contact us or call +47 815 33 133.

Money refund and changing tickets

Please make sure that you chose the right tickets before you confirm your purchase. Ticketmaster Norway does not refund tickets that have been purchased or issue exchanges for other tickets. If your ticket has been damaged in such a way that it can no longer be checked for its validity, please contact us. We will then send you information about what to do next.

If Ticketmaster Norway has any doubts about the contact details you entered, we reserve the right to get in touch with you using the address, telephone number or e-mail address you entered, before mailing the tickets. If we do not get in touch with you, Ticketmaster Norway will cancel your order without any notice. The tickets you ordered can then be sold to other customers.

Tickets will be mailed to the address you entered when buying your tickets.

Delivery of Tickets bought on Website and through our Call Centre

Deadline for payment on our website and through our call center is seven days before the event occurs. This is to make sure that Ticketmaster Norway will have enough time to deliver tickets by ordinary mail. Usually, tickets can be reserved for collecting until the moment the event starts. Tickets are also available through our direct sales channels.

Ticket limit per customer

The limitation on how many tickets a customer can buy depends on the event he is buying tickets for. The limit is published on the purchase page and is checked at every transaction. We do so to prevent misuse of our website.

Means of Security

Our website is protected by SSL technology (Secure Socket Layer). Your contact and account details are coded to secure that no one can misuse them. For our transactions, we only use methods of payment that are approved by Norwegian banks. Keep your tickets in a safe place. Note that direct sunlight and other heating sources can damage tickets.

How to change your user information

You can register on our website by creating an account while purchasing a ticket online. You are then able to choose your preferences. When you have submitted your registration, you receive a confirmation e-mail from us. In that e-mail you will find an internet address where you can change your details at any time. You can also use "my account" to edit your user information.

TERMS OF USE

Please read our following terms of use carefully. By using or visiting this site, you are accepting our terms of use. Ticketmaster Norway reserves the right to make changes to these terms. If you breach these terms, Ticketmaster Norway may exclude you from the site and/or take legal steps against you.

Restricted use

When you visit or use our website, you accept it is only for your own private use. Without special permission from Ticketmaster Norway, you are not allowed to distribute, modify, publish or use any information on this site except for your own private use. You are not allowed to publish links to our website, unless you have special permission.

Ticketmaster Norway or its partners holds all rights to content and software on this site.

ACCESS TO OUR WEBSITE AND DISTURBING ITS FUNCTIONALITY

Use of any other tool to monitor or disturb our website is strictly forbidden. By using our website, you accept you may not use any software or routine that can disturb the functionality of our site. Unless you have written permission by Ticketmaster Norway, you furthermore accept you may not copy, modify, publish or use any information on this site except for your own private use.

You understand and accept that Ticketmaster Norway may exclude you from its site in case of misuse or breaching any of our terms of use without prior notice. We will take legal steps to receive compensation for any financial loss or damage.

Contact our Customer Service

If you need any help or have any question, please call +47 815 33 133 between 08.00 am - 16.00 pm monday - friday, or write to Kundeservice, Postboks 645 Sentrum, 0106 Oslo, or send a email through our website at ticketmaster.no. You can also contact us through sosial media.